Renting a Car in Costa Rica? Which firm must you select?

There are so many rent-a-car firms to select from in Costa Rica – from the massive worldwide corporations to the smaller nationwide businesses. Reviews on the web invariably both destroy or sing the praises of every firm to the extent of being virtually ineffective. So how do you select the very best place to rent a automotive on your journey?

Many vacationers that lease autos in Costa Rica complain that they’ve been ripped off after they understand the additional value of insurance coverage they’re owed to pay or that they’ve been charged a greenback price that mirrored the foreign money price and never the quoted price. Understanding the insurance coverage legal guidelines and fees that bind the Costa Rican automotive rental firms could make it easier to to ask the best questions when you find yourself reserving your car and keep away from a nasty shock upon arrival. If an organization just isn’t upfront about its further prices; You could want to contemplate whether or not it’s a firm that you simply select to take your online business to.

I’ve labored throughout the tourism trade in Costa Rica for the final six years and have lived right here since 2000. I’m conversant in the emotions that many guests to the nation expertise when coping with rent-a-car firms. These can vary from delight to discomfort to outright fury; Sometimes as a result of inefficiency, and even dishonesty of the rental company, but additionally as a result of renter's lack of knowledge of the legally binding restrictions inside which Costa Rican automotive rental corporations should work. I hope that whereas this text won’t assure you trouble-free car rental; It could make you a extra educated buyer.

Insurance wants, further prices in rental and surcharges are thought of in additional element beneath:

Insurance:

Basic insurance coverage is necessary. Costa Rican regulation may be very clear on this and your rental automotive firm cannot will let you go away with their automotive with out having agreed to pay it. Expect to pay someplace between $ 9 and $ 20 per day on high of your automotive rental price. An trustworthy, automotive rental company will make this very clear of their pricing. If it isn’t clear wherever the insurance coverage is included within the rental value; Ask for clarification and pay attention to different doubtlessly unspoken prices.

Check wherever your insurance coverage coverage covers you to drive in Costa Rica. Some insurance policies embody Collision Damage Waivers and can cowl Central America. If you’re coated, deliver proof (in writing) on your car rental firm. If not, contemplate whether or not you’ll be safer to pay the additional value of this extra protection. This half just isn’t necessary.

Zero legal responsibility is obtainable by rent-a-car firms. You could want to contemplate whether or not you’ll really feel extra comfy realizing that you wouldn’t be accountable for any prices that ought to occur while you’re renting their car. You will not be obligated to purchase this supplementary insurance coverage.

Additional Fees:

Many automotive rental firms will cost further charges for a kid / child seat, a further driver, baggage racks or cooler. You can anticipate to pay as much as $ eight each day for every of those extras. Although by buying round, you could find firms that can provide some or all for a lower cost, and even free.

With Costa Rican roads being notoriously poorly signposted and the entire nation working on an tackle system primarily based on landmarks somewhat than street names or numbers, a GPS is crucial for a lot of automotive renters. You will normally pay between $ eight and $ 15 a day for this service. It is pretty frequent apply to permit renters to make use of one in all their cell telephones for the length, however if you happen to want to use it on your personal calls; You'll clearly be charged.

Surcharges:

Some rental automotive firms included taxes and extra charges into their rental value; Others don’t. Make positive you understand what you may be charged for on high of your rental payment. Airport charges will be charged at 13% of your rental value which is a large payment to pay along with an agreed rental cost. You may be charged a license plate cost, environmental payment and / or every other cost that the rental automotive firm has to fulfill (or pocket).

Prices for the rental will probably be given in US , however because the native foreign money is colones, you need to perceive that alternate charges change each day and what you’re charged in your bank card on the day of cost could differ barely from what you have been quoted.

Criteria for Rating Car Rental Companies:

For this text, three (three) details have been thought of for every firm:

1) Value: Is the rental price aggressive?

2) Efficiency: How quick do they reply to the wants of the shopper?

three) Transparency: How clear is the knowledge offered by the corporate?

You could have your individual standards, however primarily based on complaints from earlier clients on group web sites like Trip Advisor, Lonely Planet, and so on., the necessities of these shoppers appeared based totally round these three primary areas.

The firms surveyed beneath are a mixture of native and worldwide corporations. Each firm was reviewed primarily based on per week's rental of a Daihutsu Bego with necessary insurance coverage.

Dollar Rent-A-Car:

Value

– $ 300 + USD.

– Extras are at common costs.

Efficiency

– They have three workplaces nationwide.

– Email inquiry returned inside 24 hours.

Transparency

– The costs for rental autos are displayed on web site however a aspect field comprises a 'Daily RA' with greenback quantity. This is the necessary insurance coverage.

– Reservation value is listed as 'Base price' and doesn’t embody insurance coverage.

– Dollar has obtained combined opinions in websites comparable to Trip Advisor.

– A toll-free quantity is accessible.

Vamos Rent-A-Car:

Value

– $ 300 + USD.

– Only GPS and cellular phone use are charged. All different extras comparable to baby seats are free.

Efficiency

– They have three workplaces nationwide.

– Email inquiry returned inside an hour.

Transparency

– The web site clearly states costs and insurance coverage.

– Toll-free quantity and reside chat are offered.

Wild Rider:

Value

– $ 300 + USD.

– Additional driver is free.

Efficiency

– Email inquiry returned inside 2 hours.

Transparency

– Prices are displayed very clearly onsite and embody insurance coverage.

– The firm has virtually 100% constructive opinions, however with a fleet of solely 30 autos and one central workplace; It could also be troublesome to assist shoppers who’re in problem exterior the capital.

– They cannot present a car for the Liberia airport, simply San Jose.

Budget:

Value

– $ 400 + USD.

– Extra fees for child seat, further driver and so on.

Efficiency

– The firm has 9 workplaces nationwide.

Transparency

– No costs displayed with autos data.

– Budget has obtained combined opinions.

– Surprisingly for a big firm, it gives no reside chat or toll-free quantity for shoppers within the USA.

Service Car Rental:

Value

– $ 400 + USD together with necessary insurance coverage and taxes.

– Extras comparable to further driver and baby seat are charged, however at cheaper charges than most firms.

Efficiency

– The firm has 5 workplaces nationwide.

– Email inquiry returned inside an hour.

Transparency

– Their charges are clearly proven on web site.

– Service has obtained primarily constructive opinions.

National Car Rental:

Value

– $ 400 + USD.

– Extras are priced a bit above common.

Efficiency

– They have 23 workplace areas, though some are Alamo.

Transparency

– Price estimates on-line don’t embody insurance coverage or further fees; However, they’re displayed within the full citation.

– They have obtained combined opinions.

– Both reside chat and a toll-free quantity are offered.

Economy Rent-A-Car:

Value

– $ 200 + USD, nevertheless it appears potential to order a car with out inclusion of any insurance coverage.

– Extras are common in value.

Efficiency

– They have 12 workplaces nationwide.

– Email inquiry returned inside an hour, however e mail inquiring about insurance coverage was not returned.

Transparency

– Website doesn’t make necessary insurance coverage clear.

– Economy has quite a few detrimental opinions.

– Both reside chat and toll-free quantity are offered.

Hertz Costa Rica:

Value

– $ 400 + USD, however precise rental value just isn’t made clear.

– Extras are expensive.

Efficiency

– 6 workplaces nationwide.

– No contact e mail.

– Telephone numbers can be found for various workplaces across the nation.

Transparency

– Very complicated citation system. Two charges are provided for a car and chosen dates. The cheaper possibility doesn’t embody necessary insurance coverage and it’s in very small print below the ultimate citation value. The costlier possibility consists of non-mandatory insurance coverage together with necessary.

– Mixed opinions.

– Both reside chat and toll-free quantity are offered.

Adobe Rent-A-Car:

Value

– $ 400 + USD.

– Extras are at low costs.

Efficiency

– The firm has 9 workplaces nationwide.

Transparency

– Online estimate consists of insurance coverage.

– Adobe has obtained combined opinions.

– A toll-free quantity is offered.

Tricolor Car Rental:

Value

– $ 300 + USD.

– No cost for pick-up or airport charges.

– Extras will not be listed or offered in citation e mail, though cellular phone value is given.

Efficiency

– three workplaces nationwide.

– Email returned inside 2 hours.

Transparency

– Website just isn’t very person pleasant.

– Reviews are combined.

– Toll-free quantity is offered.

Finalizing the Three Criteria:

Economy, at first, seem like the most affordable firm to lease from, however sadly this is because of their failure to declare all prices incurred by the renter, somewhat than a real, whole lot. For actual worth, Dollar, Vamos, Wild Rider and Tricolor come out on high for aggressive pricing for the fundamental rental payment, plus necessary insurance coverage. Vamos just isn’t conscious for being the one agency that doesn’t cost for extras comparable to a baby seat or surcharges. Adobe and Service have low value extras, whereas Hertz has the most costly charges for extras. Wild Rider doesn’t cost for a further driver.

Only Economy failed to answer e mail inquiry. All different firms reply rapidly and with clear solutions to inquiries. Wild Rider, because the smallest agency, cannot provide nationwide service, however opinions recommend that they’ve met buyer must date. All different firms can provide providers from workplaces in areas exterior of the capital metropolis – growing their capability to serve shoppers successfully.

Adobe, Wild Rider, Vamos and Service have web sites that clearly present rental costs and insurance coverage. Economy and Hertz one way or the other appears to be fairly deceptive on their web sites. The different firms' web sites present the required data – even when it could take a while in looking it down.

Conclusion:

This transient survey would recommend that Vamos, Service, Tricolor and Wild Rider can be the very best firms to start your rental analysis, whereas Economy can be greatest to keep away from.

Now you understand as a lot as I do! The data right here is offered to be your place to begin and never the tip level. Hopefully, you’ll know the best inquiries to ask once you're searching for a rental car to make sure that your dream trip begins easily with none nasty shocks, like hefty additional fees once you land. Enjoy the drive!

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