That is only a pattern Enterprise Analyst resume for freshers in addition to for skilled job seekers in Finance area of enterprise analyst or system analyst. Whereas that is solely a pattern resume, please use this just for reference function, don’t copy the identical consumer names or job duties in your personal function. At all times make your personal resume with real expertise.
Identify: Justin Megha
Ph no: XXXXXXX
Your e mail right here.
Enterprise Analyst, Enterprise Methods Analyst
- Achieved in Enterprise Evaluation, System Evaluation, High quality Evaluation and Challenge Administration with intensive expertise in enterprise merchandise, operations and Info Know-how on the capital markets area specializing in Finance equivalent to Buying and selling, Fastened Earnings, Equities, Bonds, Derivatives (Swaps, Choices, and many others ) And Mortgage with sound information of broad vary of economic devices.
- Over 11+ Years of confirmed monitor file as value-adding, delivery-loaded mission hardened skilled with hands-on experience spanning in System Evaluation, Architecting Monetary functions, Information warehousing, Information Migration, Information Processing, ERP functions, SOX Implementation and Course of Compliance Initiatives.
- Accomplishments in evaluation of large-scale enterprise programs, Challenge Charters, Enterprise Necessities Paperwork, Enterprise Overview Paperwork, Authoring Narrative Use Circumstances, Useful Specs, and Technical Specs, knowledge warehousing, reporting and testing plans.
- Experience in creating UML based mostly Modeling views like Exercise / Use Case / Information Stream / Enterprise Stream / Navigational Stream / Wire Body diagrams utilizing Rational Merchandise & MS Visio.
- Proficient as very long time liaison between enterprise and know-how with competency in Full Life Cycle of System (SLC) improvement with Waterfall, Agile, RUP methodology, IT Auditing and SOX Ideas in addition to broad cross-functional experiences leveraging a number of frameworks.
- Extensively labored with the On-site and Off-shore High quality Assurance Teams by aiding the QA crew to carry out Black Field / GUI testing / Performance / Regression / System / Unit / Stress / Efficiency / UAT’s.
- Facilitated change administration throughout whole course of from mission conceptualization to testing via mission supply, Software program Improvement & Implementation Administration in various enterprise & technical environments, with demonstrated management talents.
- Put up Graduate Diploma (in Enterprise Administration) , USA
- Grasp’s Diploma (in Laptop Functions)
- Bachelor’s Diploma (in Commerce),
Documentation Instruments UML, MS Workplace (Phrase, Excel, Energy Level, Challenge), MS Visio, Erwin
SDLC Methodologies Waterfall, Iterative, Rational Unified Course of (RUP), Spiral, Agile
Modeling Instruments UML, MS Visio, Erwin, Energy Designer, Metastrom Provision
Reporting Instruments Enterprise Objects X IR2, Crystal Experiences, MS Workplace Suite
QA Instruments High quality Middle, Check Director, Win Runner, Load Runner, QTP, Rational Requisite Professional, Bugzilla, Clear Quest
Languages Java, VB, SQL, HTML, XML, UML, ASP, JSP
Databases & OS MS SQL Server, Oracle 10g, DB2, MS Entry on Home windows XP / 2000, Unix
Model Management Rational Clear Case, Visible Supply Secure
SERVICE MASTER, Memphis, TN June 08 – Until Date
Senior Enterprise Analyst
Terminix has roughly 800 customer support brokers that find in our branches along with roughly 150 brokers in a centralized name middle in Memphis, TN. Terminix customer support brokers obtain roughly 25 million calls from clients annually. Many of those buyer’s questions aren’t answered or their issues aren’t resolved on the primary name. Presently these brokers use an AS / 400 based mostly customized developed system known as Mission to reply buyer inquiries into branches and the Buyer Communication Middle. Mission – Terminix’s operation system – gives performance for gross sales, area service (routing & scheduling, work order administration), accounts receivable, and payroll. This technique is designed modularly and is tough to navigate for customer support brokers requiring to help the client rapidly and knowably. The quantity of time and effort wanted to coach a customer support consultant utilizing the Mission system is excessive. This mixed with low agent and buyer retention is expensive.
Buyer Service Console allows Buyer Service Associates to offer constant, enhanced service expertise, assist to the Prospects throughout the Group. CSC is geared toward offering straightforward navigation, straightforward studying course of, lowered name time and first name decision.
- Assisted in creating Challenge Plan, Highway Map. Designed Necessities Planning and Administration doc.
- Carried out Enterprise Evaluation and actively collaborating in shopping for Instrument Licenses.
- Recognized subject-matter consultants and drove the necessities gathering course of via approval of the paperwork that convey their must administration, builders, and high quality assurance crew.
- Carried out technical mission session, initiation, assortment and documentation of consumer enterprise and practical necessities, resolution options, practical design, testing and implementation assist.
- Necessities Elicitation, Evaluation, Communication, and Validation based on Six Sigma Requirements.
- Captured Enterprise Course of Flows and Reengineered Course of to realize most outputs.
- Captured As-Is Course of, designed TO-BE Course of and carried out Hole Evaluation
- Developed and up to date practical use instances and performed enterprise course of modeling (PROVISION) to elucidate enterprise necessities to improvement and QA groups.
- Created Enterprise Necessities Paperwork, Useful and Software program Necessities Specification Paperwork.
- Carried out Necessities Elicitation via Use Circumstances, one to at least one conferences, Affinity Workout routines, SIPOC’s.
- Collected and documented Use Circumstances, Enterprise Guidelines, created and maintained Necessities / Check Traceability Matrices.
Shopper: The Dun & Bradstreet Company, Parsippany, NJ Might ‘2007 – Oct’ 2007
Profile: Sr. Monetary Enterprise Analyst / Methods Analyst.
Challenge Profile (1): D & B is the world’s main supply of economic data and perception on companies. The Level of Arrival Challenge and the Information Upkeep (DM) Challenge are the long run functions of the corporate that the corporate would transition into, offering an efficient technique & environment friendly report era system for D & B’s shoppers to have the ability to buy reviews about corporations that they’re making an attempt to Do enterprise.
Challenge Profile (2): The general function of this mission was constructing a Self Consciousness System (SAS) for the enterprise group for getting SAS merchandise and a Cost system was constructed for SAS. The system would offer sure mixture of merchandise (reviews) for Self Monitoring report as a basis for managing an organization’s credit score.
- Conduced GAP Evaluation and documentation the present state and future state, after understanding the Imaginative and prescient from the Enterprise Group and the Know-how Group.
- Performed interviews with Course of House owners, Directors and Useful Heads to collect audit-related data and facilitated conferences to elucidate the impacts and results of SOX compliance.
- Performed an lively and lead position in gathering, analyzing and documenting the Enterprise Necessities, the enterprise guidelines and Technical Necessities from the Enterprise Group and the Technological Group.
- Co – Authored and ready Graphical depictions of Narrative Use Circumstances, created UML Fashions equivalent to Use Case Diagrams, Exercise Diagrams and Stream Diagrams utilizing MS Visio via the Agile methodology
- Documented the Enterprise Requirement Doc to get a greater understanding of consumer’s enterprise processes of each the tasks utilizing the Agile methodology.
- Facilitating JRP and JAD classes, mind storming classes with the Enterprise Group and the Know-how Group.
- Documented the requirement traceability matrix (RTM) and performed UML Modeling equivalent to Creating Exercise Diagrams, Stream Diagrams utilizing MS Visio. Analysed check knowledge to detect vital finds and really useful corrective measures
- Co-Managed the Change Management course of for your complete mission as an entire by facilitating group conferences, one-on-one interview classes and e mail correspondence with workflow stream homeowners to debate the impression of Change Request on the mission.
- Labored with the Challenge Lead in setting sensible mission expectations and in evaluating the impression of adjustments on the group and plans respectively and associated mission associated shows.
- Co-oordinated with the offshore QA Staff members to elucidate and develop the Check Plans, Check instances, Check and Analysis technique and strategies for unit testing, practical testing and value testing
Setting: Home windows XP / 2000, SOX, Sharepoint, SQL, MS Visio, Oracle, MS Workplace Suite, Mercury ITG, Mercury High quality Middle, XML, XHTML, Java, J2EE.
GATEWAY COMPUTERS, Irvine, CA, Jan 06 – Mar 07
At Gateway, a Main Laptop, Laptop computer and Accent Producer, was concerned in two tasks,
Order Seize Utility: Goal of this Challenge is to Develop Varied Mediums of Gross sales with a Centralized Catalog. This mission entails huge publicity in the direction of Requirement Evaluation, Creating, Executing and Sustaining of Check plans and Check Circumstances. Mentored and skilled employees about Tech Information & Firm Requirements; Gateway reporting system: was developed with Enterprise Objects working towards Oracle knowledge warehouse with Gross sales, Stock, and HR Information Marts. This DW serves the totally different wants of Gross sales Personnel and Administration. Concerned within the improvement of it utilized Full Shopper reviews and Internet Intelligence to ship analytics to the Contract Administration group and Pricing teams. Reporting knowledge mart included Wholesales Gross sales, Contract Gross sales and Rebates knowledge.
- Product Supervisor for Enterprise Degree Order Entry Methods – Cellphone, B2B, Gateway.com and Cataloging System.
- Modeled the Gross sales Order Entry course of to eradicate bottleneck course of steps utilizing ERWIN.
- Adhered and practiced RUP for implementing software program improvement life cycle.
- Collected Necessities from totally different sources like Stakeholders, Documentation, Company Targets, Present Methods, and Topic Matter Consultants by Conducting Workshops, Interviews, Use Circumstances, Prototypes, Studying Paperwork, Market Evaluation, Observations
- Created Useful Requirement Specification paperwork – which embrace UMLUse case diagrams, Situations, exercise, work Stream diagrams and knowledge mapping. Course of and Information modeling with MS VISIO.
- Labored with Technical Staff to create Enterprise Companies (Internet Companies) that Utility may leakage utilizing SOA, to create System Structure and CDM for widespread order platform.
- Personalized Cost Authorization (Credit score Card, Internet Phrases, and Pay Pal) for the transaction / order entry programs.
- Applied A / B Testing, Buyer Suggestions Performance to Gateway.com
- Labored with the DW, ETL groups to create Order entry programs Enterprise Objects reviews. (Full Shopper, Internet I)
- Labored in a cross practical crew of Enterprise, Architects and Builders to implement new options.
- Program Managed Enterprise Order Entry Methods – Improvement and Deployment Schedule.
- Developed and maintained Person Manuals, Utility Documentation Handbook, on Share Level instrument.
- Created Check Plansand Check Methods to outline the Goal and Method of testing.
- Used High quality Middle to trace and report system faults and bug fixes. Written modification requests for the bugs within the software and helped builders to trace and resolve the issues.
- Developed and Executed Handbook, Automated Useful, GUI, Regression, UAT Check instances utilizing QTP .
- Collected, documented and executed Necessities-based, Enterprise course of (workflow / consumer state of affairs), Information pushed check instances for Person Acceptance Testing.
- Created Check Matrix, Used High quality Middle for Check Administration, monitor & report system faults and bug fixes.
- Carried out Load, stress Testing & Analyzed Efficiency, Response Instances. Designed strategy, developed visible scripts so as to check consumer & server aspect efficiency below numerous circumstances to determine bottlenecks.
- Created / developed SQL Queries (TOAD) with a number of parameters for Backend / DB testing
- Conduced conferences for mission standing, concern identification, and mother or father job evaluate, Progress Reporting.
AMC MORTGAGE SERVICES, CA, USA Oct 04 – Dec 05
The first goal of this mission is to exchange the present Inside Going through Shopper / Server Functions with a Internet enabled Utility System, which can be utilized throughout all of the Enterprise Channels. This mission entails huge publicity in the direction of Requirement Evaluation, Creating, Executing and Sustaining of Check plans and Check Circumstances. Calls for understanding and testing of Information Warehouse and Information Marts, thorough information of ETL and Reporting, Enhancement of the Legacy System coated all the enterprise necessities associated to Valuations from sustaining the panel of appraisers to ordering, receiving, and reviewing the valuations.
- Gathered Analyzed, Validated, and Managed and documented the said Necessities. Interacted with customers for verifying necessities, managing change management course of, updating present documentation.
- Created Useful Requirement Specification paperwork – that embrace UML Use case diagrams, situations, exercise diagrams and knowledge mapping. Supplied Finish Person Consulting on Performance and Enterprise Course of.
- Acted as a consumer comparability to evaluate priorities and handle the general consumer queue. Supplied session providers to shoppers, technicians and inside departments on fundamental to combine capabilities of the functions.
- Recognized enterprise instructions & aims that will affect the required knowledge and software architectures.
- Outlined, prioritized enterprise necessities, Decide which enterprise topic areas present essentially the most wanted data; Prioritize and sequence implementation tasks accordingly.
- Present related check situations for the testing crew. Work with check crew to develop system integration check scripts and make sure the testing outcomes correspond to the enterprise expectations.
- Used Check Director, QTP, Load Runner for Check administration, Useful, GUI, Efficiency, Stress Testing
- Carry out Information Validation, Information Integration and Backend / DB testing utilizing SQL Quiries manually.
- Created Check enter necessities and ready the check knowledge for knowledge pushed testing.
- Mentored, skilled employees about Tech Information & Firm Requirements. Set-up and Coordinate Onsite offshore groups, Conduct Data Switch classes to the offshore crew.
Lloyds Financial institution, UK Aug 03 – Sept 04
Lloyds TSB is a frontrunner in Enterprise, Private and Company Banking. Famous monetary supplier for tens of millions of shoppers with the monetary sources to fulfill and handle their credit score wants and to realize their monetary objectives. The Challenge entails an relevant Info System, Mortgage Appraisal and Mortgage Sanction, Authorized, Disbursements, Accounts, MIS and Report Modules of a Housing Finance System and Enhancements for his or her Web Banking.
- Translated stakeholder necessities into numerous documentation deliverables equivalent to practical specs, use instances, workflow / course of diagrams, knowledge circulate / knowledge mannequin diagrams.
- Produced practical specs and led weekly conferences with builders and enterprise items to debate excellent technical points and deadlines that needed to be met.
- Coordinated mission actions between shoppers and inside teams and data know-how, together with mission portfolio administration and mission pipeline planning.
- Supplied practical experience to builders throughout the technical design and building phases of the mission.
- Documented and analyzed enterprise workflows and processes. Current the research to the consumer for approval
- Participated in Universe improvement – planning, designing, constructing, distribution, and upkeep phases.
- Designed and developed Universes by eliminating Joins, Cardinalities between the tables.
- Created UML use case, exercise diagrams for the interplay between report analyst and the reporting programs.
- Efficiently applied BPR and achieved improved efficiency, Diminished Time and Value.
- Developed check plans and scripts; Carried out consumer testing for routine to advanced processes to make sure correct system functioning.
- Working intently with UAT Testers and Finish Customers throughout system validation, Person Acceptance Testing to show performance / enterprise logic issues that unit testing and system testing have missed out.
- Participated in Integration, System, Regression, Efficiency, and UAT – Utilizing TD, WR, Load Runner
- Participated in defect evaluate conferences with the crew members. Labored intently with the mission supervisor to file, monitor, prioritize and shut bugs. Used CVS to take care of variations between numerous phases of SDLC.
Shopper: AG Edwards, St. Louis, MO Might ‘2005 – Feb’ 2006
Profile: Sr. Enterprise Analyst / System Analyst
Challenge Profile: AG Edwards is a full service Buying and selling based mostly brokerage agency in Web-based futures, choices and foreign exchange brokerage. This website permits Customers (Monetary Consultant) to commerce on-line. The primary options of this website had been: Customers can open new account on-line to commerce equitiies, bonds, derivatives and foreign exchange with the Buying and selling system utilizing DTCC’s functions as a Clearing Home agent. The consumer will get real-time streaming quotes for the foreign money pairs that they chose, their present place within the foreign exchange market, abstract of labor orders, funds and present cash balances, P & L Accounts and accessible buying and selling energy, all Persevering with updating in actual time By way of dwell quotes. The positioning additionally facilitates customers to Place, Change and Cancel an Entry Order, Putting a Market Order, Place / Modify / Delete / Shut a Cease Loss Restrict on an Open Place.
- Collected Enterprise necessities regarding Buying and selling, equities and Fastened Incomes like bonds, transformed the identical into practical necessities by implementing the RUP methodology and approved the identical in Enterprise Requirement Doc (BRD).
- Designed and developed all Narrative Use Circumstances and Performed UML modeling like created Use Case Diagrams, Course of Stream Diagrams and Exercise Diagrams utilizing MS Visio.
- Applied your complete Rational Unified Course of (RUP) methodology of software improvement with its numerous workflows, artifacts and actions. Developed enterprise course of fashions in RUP to doc present and future enterprise processes. Established a enterprise Evaluation methodology across the Rational Unified Course of.
- Analyze consumer necessities, attended Change Request conferences to doc adjustments and applied procedures to check adjustments.
- Assisted in growing mission timelines / deliverables / methods for efficient mission administration.
- Evaluated present practices of storing and dealing with essential monetary knowledge for compliance.
- Concerned in growing the check technique and assisted in developed check situations, check circumstances and check instances
- Partnered with the technical areas within the analysis, decision of system and Person Acceptance Testing (UAT).
Setting: Home windows XP / 2000 / NT, SOX, MS Workplace Suite, SQL, MS SQL Server, XML, HTML, Java, J2EE, JSP, Oracle, WinRunner, Check Director